Every figure below is derived from append-only probe and execution records, not from a status field anyone here can edit. Dependencies are probed daily. Days we did not measure are shown grey rather than green, and any service that is failing shows the actual error.
Counted from execution records. A workflow appears here because it ran, not because it reported that it ran.
90-day probe history, one cell per day
Model provider for qualification and long-context reasoning
Contact and company enrichment
Postgres, row-level security, and service-role access behind every surface
Transactional and outreach send path, with delivery webhooks
Fallback send path
Page extraction for research and enrichment
Email discovery
Primary model provider for drafting and classification
Checkout sessions, subscriptions, and invoice records
Keyword and rank tracking data
Failures on this service are an exhausted API credit balance on our account, not a provider outage.
SMS and voice transport
n8n instance that dispatches scheduled agents
Address verification. Every cold send is gated on it
Last 90 days. We keep failures on the record permanently.
In late July our scheduled automations stopped executing. Two clusters of agents went silent on July 25 and July 26 and did not come back. Nothing alerted us, because our own deploy process was overwriting the liveness field that the staleness alarm reads. Refreshing that field daily made the alarm mathematically incapable of firing, so the dashboard stayed green through a fleet-wide outage.
We rebuilt it. Liveness now derives from execution records that no process can overwrite, this page is computed from those same records on every load, and a regression test pins the exact failure so it cannot return. If you want to know why we sell verification rather than autonomy, this is why. An agent that claims it worked is worth nothing; a record that proves it worked is the entire product.
Automated monitoring records for our internal automation fleet. These track our own operations, not customer-facing service availability.
None scheduled in the next 30 days. Maintenance windows are announced at least 7 days in advance and held outside North American business hours when possible. Customers on enterprise SLAs are notified by email in addition to this page.
Next window ยท TBDPilot offices and integrators get email notifications scoped to the systems they rely on. Ask for status updates and we will add you to the notification list for the services you depend on.
Subscribe by emailThese are commitments and targets, not measurements. The measured numbers are above. Per-tenant SLAs are formalized in vendor agreements; the platform-wide commitments below apply to every customer on day 1.
Measured monthly, excluding scheduled maintenance windows
Retry budget with exponential backoff before dead-letter
Production outage affecting an office's ability to take or dispatch calls
Advance notice published to /security#subprocessors before any change takes effect
For the underlying controls, encryption, RLS, audit logging, RBAC, AI governance, SOC 2 roadmap, subprocessors, incident response policy, see the Trust Center.